Our ordering system is very personalised. We like to speak to every customer pre-purchase, to make sure they are ordering the right products for their needs.
If you would like to purchase one of our products, please either drop in the enquiry box, or send an email to:
marinesales@gn-espace.com for marine products
RVsales@gn-espace.com for RV and campervan products
or by calling us on +44 (0)1992 893713
Payment method accepted: bank transfer.
We offer Worldwide Delivery and Support, and regularly deliver to clients all around the globe (even to the most remote islands) using a reliable network of logistics companies. Please get in touch us to find out how we can help, with costs and logistics for this.
Our ordering system is very personalised. We like to speak to every customer pre-purchase, to make sure they are ordering the right products for their needs.
If you would like to purchase one of our products, please either drop in the enquiry box, or send an email to:
marinesales@gn-espace.com for products for marine (yachts, catamarans)
RVsales@gn-espace.com for products for campervan, caravan, leisure/ Recreational Vehicles and canal boats
Due to the rather specialist nature of our products, we tend not to deal through distributors or retailers. We prefer to deal directly with our customers, as we feel we can offer a better service that way. That having been said, we do of course deliver not just throughout the UK but all over the World.
As we hand-build our cookers and ovens to order, please allow 5-6 weeks for production and delivery of your purchase. For accessories only, please allow 2 weeks. We'll endeavour to keep you informed about timeframes throughout the process.
The product is boxed and palletised. We use reputable and reliable delivery service in the UK to the address of your choice. Delivery costs are charged at an additional fee, you can collect from our premises by arrangement. We would be glad to welcome you and show you how we build our cookers.
We offer Worldwide Delivery and Support, and regularly deliver to clients all around the globe (even to the most remote islands) using a reliable network of logistics companies. Please get in touch us to find out how we can help you.
The general process for delivery outside of the UK is as follows:
If the LPG oven is not getting hot enough, but the hob is working correctly giving bad cooking performance on your LPG cooker, we suggest the following.
We factory test each oven and thermostat to make sure that they reach the correct working temperature. The ovens gas system is a basic and very reliable design and although there is a chance that the thermostat can fail our experience is that any drop in performance is due to a lack of gas feeding the system.
This may be caused by one of the following:
Our experience has also taught us that quite often the issue is caused by a faulty gas regulator, which is partially blocked and goes not give the stove - and especially the Grill - enough gas to burn. Replacing the Gas Regulator solves the problem.
Make sure that it is the correct regulator for the gas type – and importantly also have the gas pressure at the cooker checked.
The correct LPG gas regulator pressures are:
CAT I3+ (28-30/37) CAT I3B/P(30)
Butane (G30) 28-30 mbar Butane (G30) 30mbar
Propane (G31) 37 mbar Propane G(31) 30 mbar
Try three quick fixes.
Make sure that it is the correct regulator for the gas type – and importantly also have the gas pressure at the cooker checked.
The correct LPG gas regulator pressures are:
CAT I3+ (28-30/37) CAT I3B/P(30)
Butane (G30) 28-30 mbar Butane (G30) 30mbar
Propane (G31) 37 mbar Propane G(31) 30 mbar
Maintaining your stainless steel cooker is essential to keeping it looking great and functioning properly.
Here are some tips to help you maintain your stainless steel products and keep them looking great for years to come:
All of our induction/electric appliances work on a 230v system. However, as all our induction cookers and hobs are 50/60Hz compatible without modification, should you wish to run these 230v appliances on a 110/120v electrical system, all you will require in addition, is a step-up auto transformer, similar to the Victron unit we recommend.
We prioritise the best quality components and materials for our products, but over time, parts may break and need replacing.
If you would like to order any spare parts - please email customersupport@gn-espace.com and one of the team will get back to you to help and organise delivery.
All of our products have been designed with efficiency in mind.
All of our GN Espace cookers and ovens have a 2 year warranty
We know this can seem daunting, but a truly worthwhile process to enable removal of gas from your vehicle or boat, and means that you can be free and flexible for longer periods.
For advice on how to start the transfer and to migrate to a new system, please visit victronenergy.com to understand more.
If you are purchasing an LPG Gas, a registered professional will need to install the model
If you are purchasing an electric cooker – this is very straightforward and you will be able to do it yourself. We provide installation instructions with all our cookers and ovens.