Accessories

Our ordering system is highly personalised. We prefer to have a conversation with every customer before they make a purchase to ensure they are selecting the right products for their needs. If you would like to purchase one of our products, please either submit your enquiry via the form provided or send an email to:

marinesales@gn-espace.com for products for marine (yachts, motorboats, catamarans, canal boats)

RVsales@gn-espace.com for products for campervan, caravan, leisure/ Recreational Vehicles

Due to the specialised nature of our products, we typically avoid working through distributors or retailers. Instead, we prefer direct engagement with our customers, as we believe it allows us to provide a superior service. However, we do offer worldwide delivery and frequently sell to all corners of the globe.

As we hand-build our cookers and ovens to order, please allow 5-6 weeks for production and delivery of your purchase. For accessories only, please allow 2 weeks. Rest assured, we'll keep you informed about the timeframes throughout the process.

• The product is boxed and palletised.
• We utilize reputable and reliable delivery services throughout the UK, delivering to the address of your choice.
• Delivery costs are charged as an additional fee. Alternatively, you can arrange to collect the product from our premises. We would be delighted to welcome you and provide a tour, demonstrating firsthand how we build our cookers.

We offer worldwide delivery and support, reaching clients across the globe, even in the most remote islands, through a reliable network of logistics companies. Please reach out to us to discover how we can assist you.

The general process for delivery outside of the UK is as follows:

• Products are sold to you DAP, excluding UK VAT, so you will need to pay VAT at your local rate upon arrival in your country.
• We will provide you with a waybill/ reference number for tracking purposes from the start of the delivery.
• Upon arrival, the carriers will contact you to arrange payment of any VAT charges/ local taxes.
• We strongly recommend tracking your consignment and, upon its arrival at the customs border, promptly contacting the carriers to arrange the necessary VAT payment. This proactive approach helps ensure smooth customs clearance and timely delivery to your final destination.

All our goods are shipped directly from the UK, and since we invoice everything exclusive of UK VAT, the only importation charges you would typically incur are the local market VAT equivalent upon importing your goods. There are no other import duties to pay besides the VAT. The carriers we use will inform you of the VAT amount to be paid once your consignment arrives at the final border/Customs. Once this payment is settled, the goods can be customs cleared for onward delivery.

Additionally, we strongly advise customers to proactively contact the carriers to promptly pay the VAT due upon importation. This proactive step can save a significant amount of time and ensure a smooth Customs clearance and quicker onward delivery. Please note that some states may require this process to be handled by a local Customs Broker. Please inquire with your own local import authority if this is required.

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